iPhone 12 Pro Max Black Screen and Power-On Failure: Repair Guide

Device Model: Apple iPhone 12 Pro Max

Symptoms:

  • The customer reported that their iPhone 12 Pro Max Screen suddenly went black and wouldn't turn on.
  • Despite charging the phone and attempting a forced restart, there was no response.
  • Connecting the iPhone to a computer also yielded no results.
  • The customer urgently needed access to important work data and had previously visited a local repair shop without success.

Repair Process

  1. Power-On Test

    • Conducted a power-on test by AiXun P3208 Power Supply, which revealed no signs of activity.
    • As the customer had already determined it was a motherboard issue, proceeded with the disassembly.
  2. Disassembly

    • Removed the screen and battery.
    • Noticed that the motherboard's shielding had been removed and there were traces of prior repair attempts.
  3. Layer Separation

    • Placed the motherboard on a iRepair MS1 preheating platform to separate the layers.
      iRepair MS1 Soldering pre-heating Station For iPhone X-13/14iRepair MS1 Soldering pre-heating Station For iPhone X-13/14iRepair MS1 Soldering pre-heating Station For iPhone X-13/14iRepair MS1 Soldering pre-heating Station For iPhone X-13/14https://www.diyfixtool.com/cdn/shop/files/irepair-ms1-soldering-pre-heating-station-for-iphone-x-15-pro-max-china-phonefix-8.webp?v=1696763212
    • During this process, the CPU detached from the motherboard.
    • It was apparent that the CPU had been reattached using low-temperature solder, indicating the need for a reballing procedure.
  4. Reballing and Repair

    • Completed the reballing procedure for the CPU.
    • Conducted a power-on test after the repair.

Result

  • After reballing the CPU and completing the repair, the iPhone successfully booted up.
  • All functions were fully restored.

If your iPhone, such as the iPhone 12 Pro Max, experiences a sudden black screen and fails to power on, try a restart first.

If the issue persists and the phone remains unresponsive even after charging, it is likely a hardware problem. We recommend seeking assistance from a reputable third-party repair shop or contacting the official customer support for further evaluation and repair.

China Phonefix offers all of the above cell phone repair tools, along with a comprehensive selection of iPhone repair tools, hardware, and iPhone accessories

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